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business operations

2 articles in this category

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July 11, 20263 min

Approval Is Not a System-of-Record Boundary

Human approval helps, but safe business-agent workflows also need tenant scope, policy, idempotency, audit, and backend-owned writes.

Mirai Team
July 11, 20265 min

Why Business Agents Need a System-of-Record Boundary

Business agents can reason and propose work. A system-of-record boundary keeps context, authority, tools, and durable outcomes explicit.

Mirai Team
mirai

Multi-channel Revenue OS for Singapore operators who need customer conversations to become reliable business outcomes.

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Operator-controlled AI for customer revenue.